Cyberfraud In Real Estate: Old News; New Rules
Buying a home is a very big deal and it’s something I never thought I’d do – even after years of being in the Real Estate industry. Once I found my dream home, I was happy to know I’d be…
What’s Customer Gratification Got To Do With It…? Everything!
Remember Veruca Salt, the little girl in Willy Wonka & the Chocolate Factory? In the famous, ‘I Want It Now, Oompa Loompa’ song, Veruca persuades her father through her serenade… I want the world I want the whole world I…
Customer Journey Mapping: Why. What.
The why, that I’m pretty sure you already know! The business world is all in a buzz over consumer-centric strategies for not only acquiring new customers but also retaining those customers year over year. Retention in the real estate sector…
Now Boarding: Happy Buyers
Ten years ago, I decided to buy a house. “It will be easy,” I said. “I work in Escrow,” I said. Famous. Last. Words. There I was, a freshly minted Escrow Assistant and I was way out of my depth. …
10 Products We Love
Our team has compiled 10 of the top products we love, so you can enjoy them too! SpotHero : Reserve a space in a parking garage ahead of time at a discounted rate “The savings aren’t BS – I’m…
My Mission: Your Success
There are times in your life when you realize that you’ve come full circle. I’m experiencing one of those times right now. It’s a running joke in my family that I will literally talk to anyone I meet - especially if…
Breaking Up Isn’t So Hard To Do
Traditionally, switching escrow relationships can be painful. To be honest, the relationship isn’t with the title company, it’s with the individual closer, who through their heroic efforts has managed to get your files closed on time, more often than not.…
Title & Escrow Built For Today, But Ready For Tomorrow
We started with the knowledge and insight of a veteran title and escrow team, paired them with tech industry leaders, and gave them a clean slate – to build what title and escrow should be. What does that mean? What…
Buyers Force Change – In Real Estate, Tech, and Everywhere
Every transaction has a buyer and a seller. The sale could be a new home, a tube of toothpaste, a smartphone, a digital movie rental, or your next take-out meal. No matter how big or small the transaction is, who…
Blockchain and Real Estate
Take the Dutch tulip mania of the early 17th century, add the viral qualities of social media, pitch it with seductive terms like cryptocurrency, and you’ve got the makings of the next bubble. I am not a Luddite. Regardless of…